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Sometimes we all need assistance. And when it comes to getting the fine-tuning adjustments you need, North Shore Hearing P.C. makes it easier than ever. We are proud to offer next-generation solutions today! At North Shore Hearing, we offer two virtual options:

  • Live assistance for face-to-face video appointments
  • Remote fine-tuning for making adjustments anytime

In either case, you can explain your hearing challenges from wherever it makes sense for you. You can now fit fine-tuning into your socially-distanced or busy schedule. Simple, effective, and efficient; our face-to-face live video appointments and Remote Fine Tuning empowers you to receive the assistance when, where, and how you need it.

Wonderful experience. I was disappointed when my former audiologist had to retire for health reasons and concerned about who would be her replacement. Diane is competent, pleasant and so is her staff.

Ed T. of Rocky Point, NY

Live Face-to-Face Video Appointments

We get it — it may not always be convenient for you to stop by North Shore Hearing P.C. for a follow-up appointment. And with the COVID-19 pandemic, we’ve found that many of our patients are reluctant to make follow-up appointments. Fortunately, you don’t have to. 

We now offer live face-to-face video appointments to supplement your clinical visits. Whether you’re at home, in the office, or anywhere else, you can connect virtually with North Shore Hearing P.C., to remotely fine-tune your hearing aids. Regardless of your technological experience or comfort, we’ll walk you through the steps to successfully fine tune your hearing aids. 

How Do Live Face-to-Face Appointments Work? 

Our live face-to-face assistance option is one of the most flexible and personalized ways to fine tune your hearing aids from the comfort of your home. Here’s how it works:

  1. After scheduling a convenient time, we will call you through a mobile app installed on your device. 
  2. You answer the call through the mobile app, and we’ll take it from there!  
  3. We’ll automatically connect to your hearing aids and make any of the necessary adjustments. 
  4. Just as if you were in the office, you can evaluate your new hearing aid settings while on the call. You can also continue to evaluate the settings afterward and provide direct feedback through the app. 

Next-Gen Cloud-Based, Remote Fine Tuning

Improving your hearing quality and hearing aid experience is now easier than ever. So much so, you don’t even have to leave your home. Remote fine-tuning works to save you time by allowing you to quickly get the support you need to get the most from your hearing aids. 

How Does Remote Fine Tuning Work?

Here’s how remote fine-tuning works:

  • You request our assistance through the mobile app
  • Once we receive the request, we will send updated settings and/or messages to your device
  • After receiving the messages or settings, you only need to download the settings to your hearing aids wirelessly. 
  • It’s that easy. 

Are Virtual Visits Meant to Replace In-Clinic Visits? 

At North Shore Hearing P.C., we use remote fine tuning and live virtual visits to help you enjoy the highest possible level of care, improve your satisfaction, and give you more control over your healthcare. However, these innovations are by no means designed to replace in-clinic visits. Instead, our telehealth options are designed to supplement your visits. 

We take a lot of pride in our ability to personally counsel and develop relationships with the clients we serve. Our goal is never to jeopardize these relationships. Yet, the same way FaceTime wasn’t designed to replace physical interactions; our remote fine tuning and virtual face-to-face appointments are not designed to replace the time we spend with our clients. 

What If I Am Not Comfortable with Remote Fine Tuning or Video Appointments?

Your wants, needs, and health always come first! If you are not comfortable with our virtual health options, we will never force you to use them. We are available at our physical location to provide the services and solutions you need. And if you become interested in the benefits of remote fine tuning or face-to-face video appointments, we are more than happy to walk you through every step and guide you until you are more comfortable. 

Contact North Shore Hearing P.C. 

We are proud to be the premier audiological and hearing center in the area. Our goal is to provide the services and support you need to hear and experience your world in all its glory. If you suffer from any type of hearing complication, we encourage you to reach out to us today.

Contact North Shore Hearing P.C. today.